Feb 16, 2026 · HVAC

When winter arrives, your heat pump works to keep your home warm and comfortable. Most homeowners understand that their HVAC system is responsible for heating and cooling, but many get confused when terms like Aux Heat or Emergency Heat appear on their thermostat. You might wonder what these settings mean, why they activate, and whether you should be concerned about them. Understanding these heating modes can save you money, prevent unnecessary repairs, and ensure your system operates efficiently throughout the season.

At Air Pro Heating & Air, we want to help homeowners in Georgia and surrounding areas understand how their heating systems function. we will explain the difference between Aux Heat and Emergency Heat, discuss what is normal, and provide guidance on when you should call a professional.

Understanding How Heat Pumps Work

Heat pumps are a popular heating and cooling solution in Georgia due to their energy efficiency and versatility. Unlike traditional heating systems that generate heat through combustion or electric resistance, a heat pump transfers heat from the outside air into your home. This process is highly efficient because it uses less energy to move heat than to create it.

During mild temperatures, a heat pump can handle your heating needs independently. However, as outdoor temperatures drop, the heat pump may struggle to maintain the temperature you set on your thermostat. This is where Auxiliary Heat and Emergency Heat come into play. Both serve as backup solutions to help your home stay warm, but they operate differently and should be used appropriately.

What is Aux Heat (Auxiliary Heat)

Auxiliary Heat, commonly referred to as Aux Heat, is a supplemental heating source designed to assist your heat pump when it cannot provide enough heat on its own. This usually happens on very cold days or when your home requires rapid temperature increases.

How Aux Heat Works

Aux Heat typically uses electric resistance heating elements or another backup heat source built into your system. It is activated automatically by your thermostat when it senses that the heat pump cannot meet the desired temperature. For example, if the heat pump alone is unable to maintain the set temperature due to extremely low outdoor temperatures, Aux Heat engages to supplement the heating.

When Aux Heat Activation is Normal

Aux Heat running occasionally is normal and expected in many homes, especially during winter mornings or cold spells. It ensures that your living spaces remain comfortable even when the heat pump struggles to keep up.

However, frequent or prolonged use of Aux Heat could indicate an issue with your heating system. Potential reasons include:

  • Extremely low outdoor temperatures: Heat pumps have a limit to how much heat they can extract from the outside air. On very cold days, Aux Heat provides additional warmth.
  • Heat pump underperformance: If your heat pump is not functioning efficiently due to age, maintenance issues, or mechanical problems, it may rely on Aux Heat more often.
  • Insufficient insulation or drafts: Homes that lose heat quickly may require more supplemental heating to maintain comfort.

Excessive use of Aux Heat can lead to higher energy bills because electric resistance heating is less efficient than standard heat pump operation. Monitoring how often Aux Heat is running can help you identify potential system problems before they escalate.

What is Emergency Heat

Emergency Heat is a thermostat setting designed for situations where your heat pump is not functioning properly. Unlike Aux Heat, which is automatically triggered by the system, Emergency Heat is manually activated by the homeowner.

How Emergency Heat Works

When you switch your thermostat to Emergency Heat:

  • The heat pump is bypassed completely.
  • The system relies solely on the backup heating source, such as electric coils or a gas furnace.
  • It provides heat even if the heat pump is malfunctioning or the outdoor unit is iced over.

Emergency Heat is essentially a temporary solution for heating your home when the primary system is not working. It should not be used as a permanent setting because it is less energy-efficient and more costly than normal heat pump operation.

When Emergency Heat is Appropriate

Emergency Heat should be used only in specific situations, such as:

  • Heat pump failure: If the system is broken and cannot produce heat.
  • Outdoor unit issues: Ice or mechanical problems preventing the heat pump from functioning.
  • Technician recommendation: When a professional instructs you to use Emergency Heat temporarily.

Leaving Emergency Heat on for extended periods can increase your energy costs significantly. It is a last-resort measure, not a regular heating mode.

Air Pro Heating & Air | Aux Heat vs Emergency Heat:What’s Normal and What You Should Do

Aux Heat vs Emergency Heat: Key Differences

Understanding the differences between these two heating modes is essential for efficient system operation and cost management.

FeatureAux HeatEmergency Heat
ActivationAutomatically by thermostatManually by homeowner
PurposeSupplemental supportBackup when heat pump fails
EfficiencyLess efficient than heat pumpLeast efficient
Normal UsageDuring cold weather spikesOnly during heat pump issues
Cost ImpactModerateHigh

By understanding these differences, homeowners can ensure they are using their system appropriately and avoid unnecessary energy expenses.

What Is Normal and What Should You Do

Normal System Behavior

Aux Heat and Emergency Heat are part of a heat pump’s safety and comfort features. Normal operation includes:

  • Aux Heat activating briefly during very cold mornings or sudden temperature drops.
  • The heat pump running most of the time to provide efficient heating.
  • Occasional reliance on Aux Heat for additional warmth.

Signs of Potential Issues

You should be concerned and consider calling a professional if you notice:

  • Aux Heat running constantly without any extreme cold.
  • Heat pump cycling on and off frequently or producing inadequate heat.
  • Frequent use of Emergency Heat to maintain indoor temperature.

Frequent reliance on backup heating may indicate a system that is not operating efficiently or is in need of maintenance. Ignoring these signs can lead to higher energy bills and potential system failure.

Maintenance Tips to Reduce Backup Heat Usage

Regular maintenance can help reduce the need for Aux or Emergency Heat. Some important steps include:

  1. Schedule annual heat pump service: Professional inspections ensure all components are functioning properly.
  2. Clean or replace filters: Dirty filters reduce airflow and make your system work harder.
  3. Check insulation and seals: Proper insulation reduces heat loss and helps your system maintain temperature.
  4. Monitor outdoor unit: Remove debris, ice, and snow that could obstruct performance.
  5. Adjust thermostat settings wisely: Avoid drastic temperature changes that trigger excessive backup heat.

By following these maintenance tips, you can improve your system’s efficiency and reduce unnecessary use of supplemental heating.

When to Call Air Pro Heating & Air

Auxiliary and Emergency Heat are valuable features, but they are designed to support your heat pump rather than replace it. If your system is struggling to keep up, relying too heavily on backup heat, or showing signs of inefficiency, it is time to call the experts at Air Pro Heating & Air.

Our team can:

  • Diagnose system performance issues
  • Optimize your heat pump for efficiency
  • Recommend repairs or upgrades if needed
  • Provide advice on proper thermostat use

Taking proactive steps ensures your home stays warm, your system runs efficiently, and your energy bills remain manageable.

Conclusion

Understanding the difference between Aux Heat and Emergency Heat is critical for homeowners who want to stay comfortable and avoid unnecessary costs during the winter. Aux Heat is a normal supplement for cold weather spikes, while Emergency Heat should only be used in case of heat pump failure or specific instructions from a technician.

By monitoring your system, performing regular maintenance, and calling Air Pro Heating & Air when issues arise, you can enjoy reliable heating all season long. Do not let winter catch you off guard. Contact Air Pro Heating & Air today for professional HVAC service you can trust.

Frequently Asked Questions

Not if used occasionally. It’s less efficient and costly, so only use it when your heat pump isn’t working.

Frequent use may indicate a heat pump issue, poor insulation, or thermostat problem. Check with a professional.

No. It bypasses the heat pump and raises energy costs. Use it only as a last resort.

Keep up with maintenance, replace filters, check insulation, and use your thermostat wisely.